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Frequently Asked Questions


Find the answer to all of your most asked questions

Our smart homes are designed with the latest in technology ratings, allowing you to totally monitor and control your homes and properties from anywhere in the world. They are also incredibly user friendly and modern, making them the perfect addition to any home or business.
Our smart homes are designed with the tightest security in mind. They function on the latest encryption technology to ensure that your property is always safe and secure.
Our smart homes are incredibly easy to use. They can be controlled from your smartphone, and you can even set them to automatically carry out tasks when you are not home, and to also regulate and execute time bound tasks. You can also view your home any time you like.
We offer 24/7 support to ensure that you always have the help you need. Our team is always available to answer any questions you may have. But when we’re taking a reboot nap, our caring and understanding AI personnel will help you out till we get back.
Our smart locks are perfect for more than 90% of the modern homes in Nigeria. They are ideal for existing homes, office buildings, retail stores, or any other property. Although the best time for consultation is during the planning/ development stage so as to be able to achieve bigger goals for the project with most cost effective measures

Smart home automation revolutionizes the way you interact with your home, allowing seamless control over lighting, security, temperature, entertainment, and more. With our cutting-edge solutions, you can enhance comfort, convenience, and security within your living environment.

Our smart home automation solutions seamlessly integrate with a range of devices, including smart thermostats, lighting systems, security cameras, door locks, entertainment systems, and even kitchen appliances. With our expertise, the possibilities are endless.

Absolutely! Our smart home automation systems are designed to provide you with remote access through dedicated mobile applications. Whether you’re at work or on vacation, you can easily manage and monitor your home’s various functions through your smartphone or tablet.

Security is our top priority. Our smart home automation systems utilize robust encryption techniques and strict access controls to ensure the safety of your data and protect against unauthorized access. Rest assured that your privacy and security are paramount to us.

To ensure optimal performance and seamless integration, we recommend professional installation by our experienced technicians. They will handle all the technical aspects and customize the system to your specific needs, giving you a hassle-free user experience.

Absolutely! Our smart home automation systems are designed to be scalable and flexible. As your needs evolve, we can easily expand and upgrade your system to accommodate new devices and technologies, ensuring your home stays at the forefront of innovation.

Yes, a stable and reliable internet connection is essential for your smart home automation system to function seamlessly. It allows your devices to communicate with each other and provides access to remote control and monitoring features.

Our smart home automation solutions incorporate backup power solutions, ensuring that key functionalities, such as security systems and essential appliances, remain operational even during power outages. Your home’s safety and convenience are our top concerns.

We pride ourselves on providing user-friendly interfaces that are intuitive and easy to navigate. Whether you prefer using a touchscreen panel, a mobile app, or voice commands, our control interfaces are designed to offer a seamless and enjoyable user experience.

Absolutely! Our smart home automation solutions seamlessly integrate with popular voice assistants like Amazon Alexa and Google Assistant. You can control your smart devices and manage your home simply by using voice commands.

Yes, our smart home automation systems support multiple user accounts, allowing each member of your household to have their own personalized access and control preferences. Everyone can enjoy a customized smart home experience tailored to their needs.

Smart home automation brings immense benefits to individuals with mobility challenges or older adults. With features like voice control, automated lighting, and remote monitoring, it promotes independence, safety, and a higher quality of life.

Absolutely! With our smart home automation systems, you can monitor your home’s security from anywhere in the world!

Smart locks are totally safer than traditional locks due to the following reasons:

-You can create and share temporary access codes that you can always deactivate anytime, with your staff and guests instead of giving out your key.

-You can get a camera smart lock option so you see who’s at your door before choosing to unlock your door.

-You can integrate smart locks with your security system.

-You will receive alerts with pictures of who comes in and out of your house. You can attach names to each person that has access to the door for unlocking record purposes.

-All our smart locks are IP65 rated so they can withstand extremes of weather conditions (Though we prefer to be accurate during installation. For example, ensuring the indoor smart locks are installed only on internal doors such as in bed room door, home office door, etc).

-You can physically add from a small family range of 3 people to a whooping total of 300 people to have access to your smart lock (This is because some folks use smart locks for their commercial spaces like hotels, conference rooms, etc)

-You will also be able to set temporary codes online to share to as many people as you want to gain access.

Yes, we know how amazing it is that you can unlock your door from anywhere in the world using the app. And that you would most likely want to share this with other people in the family, house or space. 

No, you do not need the internet to use the smart lock with facial recognition, fingerprint, key cards or passcodes (except when generating online temporary passcodes). You only need a stable Wi-Fi connection that your phone is connected to anywhere that you may be, and another one that is constantly powered in the house to use the remote unlocking function of the smart lock anytime.

Yes, we welcome refunds in cases of errors and if the smart lock is not scratched or damaged within 2 days of delivery. But not after installation has been completed on a door. 


  • Please be careful with sharing your access codes or portable RFID cards with people. If needed, you can create and share temporary passcodes online.
  • Please charge the smart lock once a month for uninterrupted use.
  • Please do not slam the locks unnecessarily or with the latches of the mortise sticking out of the door.
  • Please try to always view the picture of who’s at your door before opening the door.
  • Please use the smart lock with love.